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- Previous experience in a sales support or administrative role.
- Knowledge or background in mechanical engineering or a similar technical field is highly desirable.
- Strong organizational skills and attention to detail.
- Proficiency in using CRM systems, Microsoft Office Suite, and other administrative tools.
- Excellent communication skills, both written and verbal.
- A proactive and customer-focused approach to problem-solving.
- Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
- Team-oriented with a collaborative mindset.
- Supporting the sales team by managing customer inquiries and providing technical assistance when required.
- Preparing and maintaining sales documentation, quotations, and proposals.
- Liaising with engineering and production teams to ensure accurate and timely responses to customer needs.
- Maintaining and updating the CRM system with accurate client and sales data.
- Coordinating order processing and tracking to ensure seamless delivery to customers.
- Assisting in the preparation of reports and presentations for sales meetings.
- Managing customer accounts, building strong relationships, and addressing queries efficiently.
- Supporting marketing efforts by assisting with promotional materials and event organization.
