Business Analyst

Reed Business Support, the UK's leading specialist recruitment partner, is seeking a Business Analyst for our client based in Maidstone. This role is integral to the commercial team, focusing on continuous improvement, development, and the introduction of new ways of working to ensure that business systems are efficient and fit for purpose.

• Work with site teams to investigate opportunities to improve data capture, management, and visualisation, aiming to develop more efficient processes.

• Ensure a tight change control process is followed from start to finish, keeping all parties informed of progress.

• Take ownership of the data management of the ERP QC Inspection Sheets system, ensuring timely changes are documented and carried out at the customer’s request.

• Assist with the implementation, oversight, and continued development of systems.

• Provide comprehensive testing for ERP upgrades, take ownership and refinement of the overall testing plan, and support the subsequent upgrade, escalating to 3rd parties if appropriate.

• Document workflows and practices.

• Test new workflows and implement them in conjunction with the wider team(s).

• Prioritise multiple projects with strict deadlines.

• Address escalated issues in a timely manner, liaising internally or with 3rd parties where appropriate, ensuring the necessary urgency is given to each incident.

• Good working knowledge of ERP systems (preferably Prophet).

• SQL querying is a must.

• An understanding of Business Intelligence tools (preferably Power BI).

• An understanding of report writing (preferably Crystal Reports).

• Excellent interpersonal, planning, and organizational skills.

• Ability to work to challenging deadlines in a pressurized environment.

• Excellent written and verbal communication skills.

• Flexibility in thinking and approach.

• Initiative, tenacity, and a drive for excellence.

• Competitive salary package.

• Opportunities for personal and professional growth.

• Engaging and supportive work environment.

• Comprehensive training on specific applications.

• Opportunity to work on multiple sites and projects.

• Pension scheme.

• Generous holiday allowance.

The ideal Business Analyst candidate would need to be able to show experience obtained from a similar role, be in commutable distance to our client in Maidstone, and be required to drive due to the location. You would be required to work full-time in our office and be available to start work immediately.

To apply for this Business Analyst position, please submit your CV detailing your relevant experience.