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Customer Service

Mercury Hampton Ltd
Posted 11 days ago, valid for 10 days
Location

Maidstone, Kent ME17 1TB, England

Salary

£25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job is for a Customer Service Specialist at a UAV drones company located in Leeds City Centre, offering a salary of £25,000 plus bonuses.
  • Candidates should have previous experience in customer service, with tech experience being a plus, and must possess excellent communication and problem-solving skills.
  • Key responsibilities include providing support via phone, email, and live chat, assisting with product orders and technical inquiries, and ensuring a 5-star customer experience.
  • The company emphasizes personal growth and advancement opportunities within the innovative drone industry and has a high retention rate of employees.
  • Interested candidates are encouraged to apply quickly, as the position is time-sensitive.

UAV
Drones
Progression
Outstanding Opportunity
£25,000 + Bonus

Are you passionate about delivering excellent customer service and excited by the world of cutting-edge drone/geospatial/UAV/ technology?

We require a  Customer Service Specialist to join our dynamic team in the heart of  Leeds City Centre.

Key Responsibilities:
- Provide outstanding support to customers across phone, email, and live chat
- Assist with product orders, technical inquiries, and training course details
- Ensure every customer interaction is a 5-star experience

What We're Looking For:
- Excellent communication skills and a customer-focused approach
- Problem-solving skills and a team-oriented attitude
- Previous experience in customer service (tech experience is a plus!)
- A proactive and friendly manner when dealing with customer inquiries

What’s In It For You:
- Competitive salary and performance-based bonuses
- Be part of a friendly, supportive, and innovative team
- Opportunities for personal growth and advancement in the exciting drone industry
- Modern office located in **Leeds City Centre** with great transport links

The successful individual will be joining a business that focuses on creating long-term value for customers and employees through a passionate dedication to excellence and a disciplined management process. This drives a sustained competitive advantage in a dynamic market.

The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12 months later, and 94% are still there 2 years later. That speaks for itself.

Want to be a part of this? Of course, you do! If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires.

To apply, click on the apply button below, contact Gareth Symms, or call the Mercury Hampton office directly on (phone number removed). We aim to respond to all successful applicants within two working days.

Apply now in a few quick clicks

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