Customer Service Advisor

Reed

Posted 15 days ago, valid for 25 days

Maidstone, Kent ME15 8ED, England

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

The leading retailer is seeking temporary Customer Service Advisors for a busy period in January.
Candidates must have call center experience and strong customer service skills.
The position offers a salary of £11.55 per hour and requires immediate availability.
The role includes answering inbound calls, resolving complaints, and coordinating deliveries.
The initial contract is for 5 weeks, with the possibility of extension or permanent placement.

Are you an immediately available customer service expert?

I am currently working with a leading retailer who are looking for temporary Customer Service Advisors to cover their busy period in January!

Roles and Responsibilities of the Customer Service Advisor role –

To answer all inbound calls, providing support on orders and delivery estimates.
Action all requests from clients and customers.
Liaise with third parties regarding delivery coordination.
Resolving any customer complaints / dissatisfaction in a professional and efficient manner.

Requirements to work as a Customer Service Advisor –

Strong customer service skills, with an excellent manner on the phone.
Able to adapt to and learn new systems proficiently.
Call centre experience is ESSENTIAL.

Extra information for the Customer Service Advisor role –

Free onsite parking.
Shift based rota – 4 weekdays and 1 day on the weekend.
£11.55 P/H.
Initially a 5 week contract however, potential to be extended OR become permanent.

If you are interested in the Customer Service Advisor role, please submit your CV below.

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