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Customer Service Coordinator

Hays Specialist Recruitment Limited
Posted 6 days ago, valid for 11 days
Location

Maidstone, Kent ME17 2BE, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company has over 40 years of experience in providing effective solutions to customers and continuously improves its quality through best practices.
  • The role requires strong customer relationship management, handling sales administration tasks, and maintaining accurate customer records.
  • Candidates should have experience in a similar role and a basic understanding of contracts, with strong communication skills being essential.
  • The position offers a competitive salary, opportunities for personal development, and a supportive work culture.
  • Applicants are encouraged to apply with an updated CV or contact the recruitment agency for further discussions.

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.Your new roleThis role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success.

Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.Developing relationships with new and existing customers by providing support, information, and guidance.Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.Handling order entry processing, including contract review, and maintaining and updating customer records.What you'll need to succeedExperience working in a similar function is essential as well as a basic understanding of contracts, and T&C's would be useful. You'll need the ability to work independently and a commitment to a high-quality and detail-orientated approach. The ability to build rapport and strong communication skills are essential.You will need to be able to work in a highly process-driven way with good attention to detail.What you'll get in returnA competitive salary and an excellent opportunity to take control of your own development and the opportunity for growth, as well as a positive and supportive work culture.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.