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Customer Support Specialist - Live Chat & Email

Huntress
Posted 10 hours ago, valid for 23 days
Location

Maidstone, Kent ME17 2BE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position available is for a Customer Support Specialist focusing on Live Chat and Email in a hybrid working model, requiring two days in the office and three days at home.
  • The salary for this role is £25,000 per year.
  • Candidates should possess excellent written and verbal communication skills, along with a strong attention to detail.
  • The role involves resolving customer queries and providing exceptional service through live chat and email.
  • Applicants must have the right to work in the UK and should apply promptly for immediate consideration.

Customer Support Specialist - Live Chat & Email

Hybrid working model - 2 days Office/3 days home

£25,000

Kent

We are seeking a detail-oriented and customer-focused individual to join our client's team as a Customer Support Specialist (Live Chat & Email).

The successful candidate will be responsible for delivering exceptional customer service through live chat and email.

Responsibilities:

  • Resolve customer issues/queries and escalate complex issues through a well-mannered and coaching approach.
  • Respond promptly and professionally to customer inquiries received via live chat and email.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and a customer service-oriented mindset.

If applicable, please apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.