Back to searchAdministrator - Planning/Scheduling
KHR Recruitment Specialists
Posted 3 days ago, valid for 10 days
Maidstone, Kent ME15 6YQ, England
£24,500 per annum
Full Time
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Sonic Summary
- A specialist engineering business in Maidstone is seeking a full-time Administrator due to ongoing growth.
- The role involves assisting with day-to-day operations, scheduling works, and supporting operations management and supervisors.
- Candidates should have previous experience in a busy office environment and possess good IT skills, excellent communication, and interpersonal skills.
- The position offers a salary of £25,000 per year and requires at least 2 years of relevant experience.
- This is an excellent opportunity for career progression within a growing business, with working hours from Monday to Friday, 8.30 am to 5.30 pm.
Due to ongoing growth, they are currently seeking an Administrator to join their established team on a full-time, permanent basis.
Working closely with all operational departments, the Administrator will be responsible for assisting with day-to-day operations, scheduling of works and service-related activities for the engineering team, and acting as a support function to operations management and supervisors.
Responsibilities will include:
* To provide outstanding Customer Service at all times and answer incoming calls and emails professionally
* Raising work orders for all customer callouts, PPMs, and associated tasks
* Scheduling engineering calls, PPMs and quoted works assigning engineering resources to tasks ensuring the SLA of the task is achieved, and booking works with the site
* Applying for all appropriate permits/hire of equipment to ensure completion of tasks
* Working together with the Contract Administration team to monitor the engineer's work schedule daily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and Customer KPI requirements
* Monitor and update all relevant customer portals as and where needed with updates on the status of open jobs
The ideal candidate will be able to demonstrate:
Previous experience working within a busy office environment
Good IT skills including use of Word and Excel
Excellent communication skills
Excellent telephone manner
Excellent interpersonal skills
Numerate
Good UK geographical knowledge
Ability to work independently as well as part of a team
Reliable and highly self-motivated
Able to actively build and develop relationships with both colleagues and customers
This is a fantastic opportunity to join a growing business that can offer progression and career development.
Hours for this role are Monday to Friday 8.30am-5.30pm
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KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
