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Accommodation Officer

Vox Network Consultants
Posted 9 days ago, valid for 6 days
Location

Maidstone, Kent ME15 6YQ, England

Salary

£22.5 per hour

Contract type

Part Time

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Sonic Summary

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  • The job involves managing tenancy enquiries and enforcing tenancy conditions while collaborating with wider teams to support customers.
  • Candidates should have experience in housing management, including lettings, voids, and repairs, as well as working with vulnerable housing customers.
  • The role requires a thorough understanding of safeguarding, including domestic abuse and risk management.
  • The position offers an initial contract of 3 to 6 months, with a standard work schedule of Monday to Friday from 9 am to 5 pm.
  • Salary details are not specified, but applicants must possess relevant experience to qualify for the role.

Responsibilities
  • Resolve tenancy enquiries and take responsibility for managing tenancy enforcement actions where tenancy conditions are broken, whilst working with others in our wider teams to support customers to sustain their tenancies as much as possible. Write clear, easy to understand but legally correct letters.
  • Manage cases of anti-social behaviour and hate incidents, ensuring cases are recorded and customers kept informed throughout case management.
  • To complete regular inspections of council owned properties ensuring adherence to Health and Safety legislation and regulation including fire safety, gas and electrical certification and asbestos this list is not exhaustive.
  • Be responsible for the completion of health and safety compliance checks, risk assessments, including fire risk assessments, and ensure these are recorded and actioned in line with MBC responsibilities for health and safety.
  • Raise repairs and carryout inspections to owned accommodation and communal areas, ensuring adherence to regulation and legislation.
  • Manage void properties to ensure a rapid turnaround, making the property ready and available for re-letting within target timescales.


Requirements
  • A thorough understanding of Safeguarding including domestic abuse and risk management.
  • Experience of housing management including lettings, voids, repairs etc
  • Experience working in a housing association or council
  • Experience of working with vulnerable housing customers and homeless households


Contract
  1. Initial 3 to 6 month ongoing contract
  2. PAYE via Umbrella
  3. Monday to Friday 9am to 5pm


Submission Deadline: 19 Nov 2024

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