Home Ownership Manager

Home Ownership ManagerPermanent£57,500 Kent

Hamilton Woods Associates are currently recruiting for a Home Ownership Manager to lead the operational day-to-day management of Homeownership team.

Duties and Responsibilities of the Home Ownership Manager:

• Lead the strategic development of the homeownership service improvement plan
• Collaborate with the service charge accountant to ensure accurate management of both variable and fixed service charges
• Oversee the homeownership programme ensuring it complies with relevant laws, regulations and service standards, including rent, service charges and homeowners' rights
• Oversee budget monitoring and income collection
• Lead and motivate the homeownership team to meet KPIs and goals
• Ensure that homeowners receive excellent service, addressing complaints, and ensuring the team remains customer-focused by acting on feedback and working toward continuous improvement.

Essential Requirements of the Home Ownership Manager:

• Previous experience within leasehold and shared ownership
• Experience in calculating variable service charges

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful