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Receptionist

Venrec Group Limited
Posted 19 hours ago, valid for a month
Location

Maidstone, Kent ME15 8ED, England

Salary

£11.5 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Venrec is recruiting Receptionists for a client in Maidstone, Kent, with responsibilities including managing appointments, taking calls, and handling confidential information.
  • Candidates should have previous experience as an administrator or receptionist in a healthcare setting, with excellent communication and time management skills.
  • The position offers a pay rate of £11.50 per hour, with options for full-time (37.5 hours) or part-time (30 hours) work.
  • Experience in a healthcare environment is beneficial but not mandatory, as long as candidates can follow instructions and processes effectively.
  • The role also involves liaising with healthcare professionals and ensuring a tidy reception area.

Venrec are pleased to be recruiting on behalf of our client for Receptionists to join their growing team based in Maidstone, Kent 

The role entails (but is not limited to): 

  • Monitoring the practice appointments system 
  • Taking calls from patients and pharmacies 
  • Dealing with confidential information
  • Ensuring that health and safety guidelines are followed
  • Dealing with all requests for appointments or visits (both in-person and by Telephone) - ensuring that all requests are directed to the appropriate healthcare professional
  • Dealing with any repeat prescription queries and requests 
  • Filing, scanning, etc. 
  • Dealing with any requests from other members of staff and patients 
  • Liaising with the Ambulance service for any urgent referrals 
  • Escalating any complaints to the Team Leader or Operations Team Manager 
  • Registering new patients, temporary residents and immediately necessary patients 
  • Organising any referrals to District Nurses, Rapid Response when necessary 
  • Taking payments for non NHS services 
  • Ensuring that the reception area is kept clean and tidy 
  • Relaying patients results 

The successful candidate will have the following skills and experience: 

  • Previous experience working as an administrator or receptionist within a Healthcare setting would be beneficial 
  • Experience working within admin
  • The ability to follow instructions and processes 
  • Excellent communication skills, both written and verbal 
  • Excellent time management skills 

The rate of pay for this position is £11.50 per hour

Our client is happy for this position to be full time (37.5 hours per week) or part time (30 hours per week).

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.