Corporate Security Officer - ME14 (Spilt Shifts)

Role: Corporate Security Officer

Shift Pattern: 06:00-09:00 & 16:00-21:00 Spilt Shifts Monday to Friday

Pay: £12.00 per hour

Location: Maidstone, ME14

Company Overview:Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.

The role of a Corporate Security Officer combines security and customer service to create a safe and welcoming environment for visitors and staff. Here is a breakdown of the core duties and essential skills required for the role:

• Unlock: 6:00 AM
• Patrols and Reception cover: Until 9:00 AM
• Patrols and Reception cover: From 4:00 PM to 8:30 PM
• Final building checks and lock up: 8:30 PM to 9:00 PM

1. Visitor Management
   • Welcome and greet all visitors professionally
   • Control access to the building, ensuring only authorized personnel and visitors enter
   • Notify the relevant personnel of visitor arrivals and assist with any visitor needs
   • Retain local knowledge of in house contacts
2. Record Keeping and Compliance
   • Maintain accurate entry and exit records, ensuring compliance with security protocols
   • Keep logbooks and registers up to date to ensure accuracy and accountability
3. Communication
   • Answer incoming phone calls promptly, addressing inquiries and providing assistance
   • Send emails to clients and assist with administrative tasks as needed
4. Safety Monitoring
   • Monitor and ensure all visitors sign in and out as required
   • Alarm management set and unset
   • Conduct regular patrols of the premises to identify and address any security or safety issues
   • Unlock the site on time ready for clients
   • Lock the site once a patrol has been completed and the site is empty
   • Access control ID pass checks in the morning and evenings
   • Key management

• Professional Appearance: Present a well-groomed, professional appearance to inspire confidence in visitors.
• Customer Service Orientation: Exhibit strong customer service skills to handle visitor needs courteously and effectively.
• Communication Skills: Strong verbal and written communication skills are essential for addressing inquiries and coordinating with staff.
• Proactive Mindset: Demonstrate a proactive approach, with a strong work ethic and problem-solving attitude.
• SIA Licence: Possession of a valid SIA (Security Industry Authority) licence is required.
• Valid First Aid at Work

This role requires a blend of customer service, administrative duties, and security-focused responsibilities to ensure the smooth operation and safety of the buildings front-of-house areas.

Our customer is committed to fostering a diverse and inclusive workplace. We welcome applications from all candidates, regardless of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.