Customer Services

Do you have Customer Services and Administration experience and are looking to work in a professional Services business in the Malton area? Are you looking to work for an organisation that offers hybrid working, full industry training and development, along with enhanced holidays to take across the year and over the Christmas break?

Are you looking to work for a family-run growing business that puts it people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in? 

We are recruiting for a modern and forward-thinking business who have sites in Malton and Hull. Due to continued growth, they are looking for someone who wants to invest in their training and qualifications to support its customer base.

What the Customer Services job involves

• Speaking to new and existing customers over the telephone and via email
• Processing policies within the department.
• Dealing with adjustments to customer accounts, general queries, monitoring to check for any potential risks to the account along with supporting the team to look after your own key customers.
• Collecting payments in line with the Company's expectations.
• Working on behalf of the customer and liaising with other stakeholders, keeping the customer informed and updated at all stages

Skills required

• A desire to work within the professional services industry
• An office-based customer service and administration background
• Excellent customer service skills both written and verbal
• Fully computer literate with MS Office
• Able to learn new systems and processes
• Willingness to learn a brand new industry and its legislation

Other information

• Monday to Friday 8.30 – 5.00
• Hybrid working available after initial probation and training
• 24 days holiday plus bank holidays
• Additional annual leave given over Christmas and New Year
• Healthcare scheme and a death in service policy
• Car Parking available and accessible easily from the A64 by car or on public transport

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.

Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. 

KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website  www.kdrecruitment.co.uk  where you will find all the information you need to know about how we will use and process your personal data. 

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