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Customer Service Administrator
Full time 37.5 hours per week office working in Malvern
Working hours: Monday-Friday 9am-5pm (half hour lunch)
Temporary contract until the end of December
Pay rate: £12.50 per hour with weekly pay
Immediate Start
We are looking for a Customer Service Administrator who is available immediately to join our well-established client in Malvern, Worcestershire on a temp basis until the end of December. This role involves providing administration to the Customer Service Team, with a big focus on invoicing.
Customer Service Administrator - Duties & Responsibilities:
- Working as part of a team, logging all customer contact, and tracking of enquiries.
- Preparing and processing invoices.
- Dealing with invoice queries.
- Taking ownership of customer issues and resolving within a given timeframe.
- Assisting in closing of customer service cases.
- Emailing and responding to queries.
- Chasing cases and clearing down work orders.
- Maintaining and updating all relevant records.
Customer Service Administrator - Skills & Requirements:
- Invoicing experience is essential.
- Exceptional communication and organisational skills.
- Strong non-verbal communication skills.
- A confidence and willingness to learn.
- Experience in dealing with customers.
- Excellent IT and analytical skills.
If you are available immediately and are happy to start on a temporary contract, apply today!
