- Owning the company service charge reporting and reconciliation responsibilities under RICS for c.60 properties with service charge.
- Agreeing service charge budgets and producing budget packs for clients and tenants.
- Reconciling tenant charges on account and client void charges.
- Reporting on variances and corrective action/forecasting.
- Performing year end lease reconciliations to ensure all cost is recovered (tenant or landlord voids) and the service charge balances.
- Overseeing the issue of balancing charges or credits to tenants.
- Handling queries from clients and tenants.
- Liaising with 3rd party for independent audit.
- Any ad-hoc work as required.
- Experience in a Service Charge role, commercial property experience is essential
- Any form of qualification is welcome, however it’s preferable that this role fits in line with your career aspirations
- Good knowledge of MS Excel (vlookups, pivot tables etc)
- Ideally experiencedusing a Property Management system such as Tramps, Cube, Yardi, etc.
- Ability to multi-task, prioritise work and meet deadlines
- Demonstrate accuracy and pay attention to detail
- Work and communicate in a mature, courteous and professional manner
- Strong interpersonal skills – approachable and down to earth with good communication skills