Business Support Officer

• Job Type: Temporary, Full-time (Office Based)
• Location: Beswick, Manchester, M11 3FU
• Duration: Initial 3 months
• Pay: £12.60 per hour. 
• Working Hours: 9am till 5pm

Join Manchester City Council as a Business Support Officer, where you will contribute to the goals of the team through the provision of high-quality business support. This role is ideal for someone who is customer-focused, flexible, and committed to continuous self-development and service improvement.

• Deal efficiently and courteously with all queries and correspondence, both written and verbal, from a wide range of internal and external customers.
• Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate within agreed timescales and procedures.
• Update and extract information from management information systems accurately and competently as required, including the retrieval and collation of reports.
• Complete all documentation and correspondence accurately and to a high standard in line with procedures and within agreed timescales.
• Procure, monitor, and maintain office stationary and equipment, ensuring changes are made in line with procedures, budgets, and agreed timescales.
• Work collaboratively with colleagues and stakeholders to enhance the role of business support throughout the Council.

• Strong interpersonal skills with the ability to communicate clearly, concisely, and accurately.
• Effective planning and organising skills, capable of prioritising own workload to meet deadlines.
• Problem-solving and decision-making skills, with the ability to interpret rules and guidelines.
• Proficient ICT skills, able to use multiple applications, systems, and associated software packages.
• Analytical skills, with the ability to engage with stakeholders to identify information needs and gather and analyse information.

If you are interested in this position, please apply using your latest CV!