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Business Account Manager

Business Account Manager

Reed

Posted 16 hours ago, valid for 7 days

Manchester, Greater Manchester M17 1DJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The role of Business Account Manager is available with a salary range of £24,000-£26,000 plus bonuses, based in Trafford Park.
This permanent position requires the candidate to manage accounts for a leading training service provider in the infrastructure and construction industry.
Responsibilities include building client relationships, coordinating training course bookings, and providing excellent customer service.
Candidates should possess strong customer service and account management skills, along with excellent organizational abilities.
A minimum of two years of relevant experience in account management or customer service is preferred.

Role: Business Account Manager (No sales) Salary: £24,000-£26,000 (+bonus)Location: Trafford ParkType: Permanent

Hours: 40 hours per week

An exciting opportunity has become available within a leading training service provider, delivering tailored services to the infrastructure and construction industry.

The client is looking to recruit an Account Manager who will be responsible for building and maintaining relationships with some of their clients, and you will be their main point of contact for all day-to-day account manager and course bookings.

You will be responsible for booking in training courses with the clients and coordinating this to ensure a smooth and efficient process.

Duties and Responsibilities:

Account Management of a number of pre-defined business clients
Booking management of our B2B customer base
Ensure timely responses to all enquiries and booking requests
Providing excellent customer service to the clients
Certificate expiry management to secure delegate refreshers
Conversion from manual booking to portal booking where appropriate
Purchase Order Management
Promptly resolve any invoice queries
Providing general administrative support

Specification:

Strong customer service skills
Strong client/account management skills
Excellent organisational management skills
Capable of hands on problem-solving
Ability to cope with competing demands and to prioritise tasks

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