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Senior Ocean freight Export Operations - Manchester
Shift pattern - Monday-Friday
Location: Manchester
Salary: Up to 40,000
We have an exciting opportunity for an Ocean Freight Export Operator to join a well-established freight forwarder renowned for their expertise in air, road, sea, and warehousing services. This role is perfect for someone who is passionate about logistics and enjoys working in a dynamic, fast-paced environment. As the Senior Ocean Freight Export Operator, you'll play a crucial role in our team, ensuring that every shipment is handled seamlessly. You'll oversee the end-to-end process of ocean import logistics, from tracking shipments and managing documentation to coordinating with customs and resolving any issues that arise. You'll be part of a company that values growth, teamwork, and operational excellence, offering ample opportunity to develop your expertise within a supportive and experienced team. If you thrive in a collaborative setting and are motivated by the challenge of coordinating complex global logistics, this position could be an excellent fit.
Benefits
- Competitive Salary Up to 40,000
- Opportunities for career growth and development
- Health & Wellness benefits
- Collaborative & Supportive work environment
Responsibilities
- Although not a supervisory role, your role will involve supporting the team with your knowledge and expertise the industry
- Your role will also be to support the growing Ocean Import/Export team with key insights.
- Oversee & Independently handle shipments in the role of Ocean freight Exports in accordance with quality standards, including documentation, booking, shipment control, transport insurance, accounting, and customs handling
- Provide customer support in conjunction with the Sales Department, including occasional client visits when required
- Key account Management would be an advantage, and will be a prominent part of your role.
- Handle complaints in line with BIFA Terms and Conditions, including correct KPI recording
- Communicate with our UK, Overseas offices, and agents
- Focus on ensuring the most cost-effective service solutions are being utilized without risk to service levels
Qualifications
- A minimum of 10 years' experience working within Freight forwarding, ideally in Sea freight Operations
- Extensive experience within sea freight Operations
- Previous experience in Ocean freight Import operations
- Knowledge of BIFA Terms and Conditions
- Strong communication and customer service skills
- Ability to work independently and efficiently
- Familiarity with customs handling and transport insurance
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
