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Senior Customer Success Manager

Oscar Technology
Posted a day ago, valid for 11 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior Customer Success Manager with a base salary of £50-60k.
  • This role is hybrid based in Manchester and requires customer success experience specifically with Financial SaaS.
  • The successful candidate will manage customer relationships post-sale, serving as the main point of contact for support and training.
  • Candidates should have a proven track record in B2B customer success and be motivated, outgoing, and proactive.
  • The company offers 30 days of holiday plus bank holidays and promotes an excellent company culture.

Senior Customer Success Manager

£50-60k Base Salary

Hybrid - Manchester

Customer Success experience with Financial SaaS required.

The Company

Oscar Enterprise have partnered with a growing financial services company who are Manchester based and looking to expand an arm of the business with a new SaaS product. This cutting edge start-up are looking for an ambitious Customer Success Manager to join their growing team.

The Role

You will be working within a small team focusing on their new SaaS product and be responsible for managing customers post sale, being the main point of contact for support, training, queries and improving customers overall experience.

The Requirements

  • B2B Customer Success experience with Financial SaaS required.
  • Proven record of building relationships and being main point of contact for customer accounts.
  • Motivated individual with customer facing experience
  • Outgoing and proactive individual.

Benefits

  • 30 days holiday + bank holiday
  • Hybrid work pattern
  • Excellent company culture

Apply now or email your CV to

Referrals: If this role isn't right for you, do you know someone that might be interested?

**** You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar ***

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.