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- Supporting the direct deliveries process, obtaining supplier proof of delivery notes (POD’s), updating relevant systems, storage and management of documents received.
- Dealing with direct delivery queries.
- Flag emails to suppliers with alerts for due dates.
- Upon receiving a POD, GR the PO in Sage, conduct checks, and alert sales accounts to issue the invoice to the customer.
- Manage direct services bookings (e.g., hotel bookings, training courses, maintenance contracts, vouchers, surveys, equipment hire).
- Liaise with customers and suppliers for accurate dates and record them in Sage.
- Clear all relevant flagged alerts in emails.
- Chasing overdue supplier purchase orders & enquiries over the telephone and by email
- Creation of weekly reports via Sage 50 Accounts Professional
- Support in dealing with customer queries regarding orders, delivery dates and returns
- Clear supplier invoices ensuring the records are correct and pricing in files is accurate. Alert colleagues of any issues
- Previous experience working as an Administrator or in an office support capacity
- Good working knowledge of Excel & Access, Sage 50 Accounts Professional preferable
- Good data accuracy and attention to detail with good level of numeracy and IT skills
- Previous purchasing / sales order processing experience ideally preferred
- Strong customer service skills; be friendly, flexible, and willing to help
- Experience in industry is desirable but not critical
- Ideally you will have a full and clean UK driving license
