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Their model is built on promoting from within, therefore all candidates who join this scaling business are encouraged to learn, grow, develop and progress in a direction that suits their ambition.
Responsibilities:
You'll be responsible for designing, implementing and maintaining Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team and will:
- Strive to deliver world class customer service and will be rewarded for doing so.
- Maintain Fire & Security Systems in your assigned area. Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area. Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Systems:
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto
Who Were Looking For:
- Technical background in the electrical / electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills. Professional and presentable always.
- Be able to deliver exceptional customer service.
Benefits
Our client recognises the importance of fairly rewarding employees, they go above and beyond with remuneration packages that not only meet the needs of a challenging economical climate, but offer packages, benefits and incentives to support the broader needs of their people making their everyday lives and futures more comfortable.
You will be remunerated with a generous and competitive basic salary, as well as the opportunity to earn overtime, on-call and travel which we encourage all of our Engineers to embrace to the fullest to maximise your progression and earning potential.
- Overtime, On-Call, Travel Time: Typically in the region of an additional £10,000 per annum
- Company Vehicle & Fuel Card
- Company Tablet and Mobile Phone
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays and Bank Holidays Holidays increasing after each year of service up to 25 days.
- Mental Health Support Scheme
- Long Service Award (increments of 5 years Access to continued training at the Marlowe Academy Development & Progression opportunities 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
Interested in finding out more? Apply below!
