Learning & Development Officer

We are now recruiting for a Learning & Development Officer to support the changing needs of our people and our business.

The Learning & Development Officer will deliver selected training sessions on our talent development programme for new and existing employees and work closely with the delivery team and wider Learning & Development functions. Reporting to the L&D Manager, you will be responsible for the delivery of high-quality learning within the remits of the talent development programme at level 3 and evaluating existing material so that it is fit for purpose.

This role is Ofsted regulated and the successful applicant will be required to maintain a Continued Personal Development.

What does the job involve?

• Liaise with departmental managers and staff to book people onto training sessions and issue joining instructions to participants where required.
• Design and deliver a variety of training sessions for new and existing employees related to apprentice standards and CMI qualifications.
• Prepare and maintain materials for in-house training events.
• Administer the training feedback process including creating questionnaires, issuing links to surveys, collating results and producing monthly reports and training statistics.
• Monitor and evaluate on key data related to the return on investment/return on expectation for training events and learning programmes.
• Support the co-ordination and maintenance of the schedule of company training events and activities, liaising with the wider L&D team and other external trainers
• Chair a weekly drop-in session to support queries related to the talent development programme.
• Conduct end of module coaching sessions to support the ongoing development of those enrolled onto the programme.
• Following the CMI guidelines on providing the relevant supportive documents and mapped show-case portfolios.
• Complete all on programme paperwork and related gateway paperwork and systems as per the request of the L&D Manager
• Administer the training feedback process including creating questionnaires, issuing links to surveys, collating results, and producing monthly reports and statistics.
• Work with the Apprenticeship team to monitor and evaluate on key data related to the return on investment/return on expectation for the talent development programmes.
• Create and deliver a talent retention programme for those unsuccessful candidates

What you'll have:

• Learning & Development (CIPD Level 5) qualification
• Coaching qualification (Level 5 or work experience equivalent).
• Previous experience of talent development training preparation, delivery, and evaluation.
• Knowledge of regulatory training requirements
• Strong stakeholder management experience
• Excellent communication skills, including facilitation and presenting skills.
• Ability to plan and organise effectively and good time management.
• Strong I.T. skills in Word, Excel, PowerPoint and Outlook.
• Resilient: comfortable under pressure and able to meet challenging deadlines

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Our perks and benefits

• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan - provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.