- Assisting the team across multiple ledgers and providing cover for holidays and sickness.
- Prioritise your own workload, contact all customers on your allocated ledger, bringing in cash to meet your individual and team monthly targets.
- Allocate incoming payments to customer accounts accurately.
- Answer incoming calls from customers and deal with queries or pass them onto the relevant department.
- Make informed credit limit decisions with the help of the team leader by utilising credit checks for new customers
- Carry out stop lists for overdue accounts.
- Proactively obtain higher credit limits for key customers as needed through the company insurance provider.
- 25 days holiday + Bank Holidays
- Performance based bonuses.
- Private medical scheme
- Hybrid working (2 days from home per week)
- Loyalty milestone Achievements and rewardsÂ
- Refer a friend scheme
- MyRewards apps for daily discounts