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You'll be responsible for managing customer accounts, handling queries professionally, and ensuring timely collections.
Client Details
Working for a well established and career driven organisation with a global reach.
Description
Key responsibilities:
- Proactively manage a portfolio of customer accounts to ensure timely collections
- Build and maintain relationships with clients to facilitate smooth payment processes
- Resolve billing and payment-related issues and queries in a timely manner
- Review accounts regularly to ensure accurate information and effective credit management
- Provide regular updates on outstanding debts and escalate issues as necessary
- Assist in process improvements to enhance credit control effectiveness
Profile
The successful credit controller requires:
- Proven experience in a credit control role
- Strong communication and negotiation skills
- Detail-oriented with excellent organisational skills
- Ability to work independently and as part of a collaborative team
- Proficient in using accounting software and MS Office, particularly Excel
- Positive and proactive approach to handling customer relationships
Job Offer
Benefits:
- Hybrid working / Flexible working hours
- 25 days holiday + bank holidays
- Life assurance - pension - health-care scheme - Dental cover
- Company perks/discounts
