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Job Title: Credit Controller
Salary: up £27,000
Location: Trafford Park – Hybrid Working
Are you an experienced Credit Controller with a keen eye for detail and a proactive approach to collections? Do you thrive in a fast-paced environment, building strong client relationships and achieving targets? If so, we have an exciting opportunity for you to join our dynamic and growing team at a leading business based in Trafford Park.
About the Role:
As a Credit Controller, you will play a key role in managing a diverse portfolio of client accounts. Your focus will be on ensuring the prompt collection of outstanding invoices, reducing debtor days, and improving cash flow. Working closely with internal teams and clients, you will help drive financial success while delivering outstanding service.
Key Responsibilities:
- Achieve monthly cash collection targets through proactive credit control activities.
- Prioritise collections based on debt value and payment history, ensuring compliance with insurance policy requirements.
- Maintain accurate, detailed records of all account activities.
- Collaborate with internal departments to resolve invoicing queries promptly and efficiently.
- Process credit notes accurately once authorised.
- Identify and escalate recurring issues to prevent future errors.
- Accurately process self-billing invoices within tight deadlines.
- Prepare and reconcile applications for payment.
- Manage both billed and unbilled client accounts, ensuring debts are reconciled and chased appropriately.
- Forecast and allocate cash receipts, monitoring and clearing any unallocated items.
- Issue monthly client statements and promptly report any potential bad debts to senior management.
Key Performance Indicators:
- Achieve cash collection targets and reduce aged debt.
- Resolve queries efficiently to enhance client satisfaction.
- Maintain well-organised and accessible client account records.
About You:
- Proven experience in credit control, ideally within a large B2B environment.
- Experienced in managing multiple accounts and working to deadlines in a busy environment.
- Proficient in Microsoft Office, particularly Excel (intermediate level).
- Process-driven, organised, and able to identify areas for improvement.
- Strong communication and negotiation skills, with confidence liaising at all levels.
- Able to build strong client relationships and leave a positive, professional impression.
- Exceptional attention to detail with the ability to work independently and as part of a team.
- Open to learning new systems and adapting to new processes.
Why Join Us?
This is a fantastic opportunity to be part of a forward-thinking and supportive team where your efforts will make a real difference. We offer a dynamic working environment, opportunities for professional development, and a clear path to progress your career in credit control.
*Please note only shortlisted candidates will be contacted*
