Back to search
Call Centre Operator - Manchester (Hybrid)
Looking for a role where you can make an impact every day? We are on the hunt for a Call Centre Operator to join the fast-paced Customer Care team in central Manchester. If you’re a problem-solver with a knack for great customer service, this is your chance to be at the heart of a team that keeps things running smoothly and work for a leading FTSE-listed company.
Why Join Us?
- Salary: £26700
- Hybrid working: 4 days in the office & 1 day working from home.
- Permanent Job (will start as a contract)
- Full-time hours
- be part of a high energy, supportive team where your contributions truly matter.
What Call Centre Operator Will Be Doing:
- Handle incoming calls and emails, managing Facilities Management (FM) service requests.
- Coordinate with engineering teams, contractors & suppliers to keep everything on schedule.
- Log, track, and manage service requests—making sure issues are resolved quickly and efficiently.
- Stay on top of work orders, ensuring smooth operations and top-tier customer satisfaction.
- Jump in to support your teammates whenever needed - teamwork makes the dream work!
What Call Centre Operator Will Bring:
- Experience in a call centre, helpdesk, or Facilities Management customer service role.
- A sharp eye for detail and the ability to multitask.
- Clear & confident communication skills
- Strong IT skills, including Ms Office and ideally FM systems
- A proactive and professional approach to problem-solving.
- Immediate availability or a start within two weeks' notice
If you love working in a fast-paced call centre environment and thrive on delivering top-notch service, we want to hear from you!
.
If your application is successful, you will be contacted shortly.
The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
