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- Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent.
- Ideally hold a recognised Assessor award, though this is not essential as our client can upskill.
- Must have experience of working within a Call/Contact Centre or the Recruitment/Sales sector.
- Must be comfortable with (and ideally have) experience of online and group-based training delivery.
- Full clean driving licence and own vehicle.
- Must be flexible with travel.
- To deliver accredited pre-employment qualifications in Contact Centre up Levels 1 and 2, to learners on a remote basis with occasional classroom based delivery.
- Managing your diary efficiently to ensure timely assessments and reviews are conducted.
- Embed Maths, English and ICT skills in to your delivery.
- Develop tailored training / workshops and adopt a more personalised approach for individuals requiring more support.
- Support, advise and motivate learners.
