Back to search
Customer Experience Advisor
Location: South Manchester
Salary: 33,000 Basic Salary | OTE 65,000
Are you a dynamic and motivated professional looking for an exciting opportunity in customer experience? Join our industry-leading company as a Customer Experience Advisor in South Manchester!
About the Role
As a Customer Experience Advisor, you will play a vital role in our team by engaging with our existing customers to upsell products and services. Your primary goal will be to enhance the customer experience by demonstrating the benefits of our offerings, thereby increasing customer satisfaction and boosting sales. This is a fully office-based role in our fantastic South Manchester offices, equipped with all the amenities and on-site parking.
What We Offer
* Competitive Salary: 33,000 basic salary with the potential to earn up to 65,000 OTE.
* Work-Life Balance: No weekends - enjoy a consistent Monday to Friday schedule.
* Professional Environment: Join a fast-paced, supportive team within an industry-leading company.
* Excellent Facilities: Work in state-of-the-art offices with all the modern conveniences, including on-site parking.
* Immediate Start: We are looking for someone to start as soon as possible.
Key Responsibilities
* Engage with existing customers via phone to understand their needs and present relevant products and services.
* Effectively demonstrate the benefits of our offerings to encourage increased customer spending.
* Achieve and exceed sales targets through proactive up selling and cross-selling techniques.
* Maintain a high level of product knowledge to provide accurate information and advice to customers.
* Ensure a positive customer experience by delivering outstanding service and support.
What We're Looking For
* Experience: Previous experience in a sale, particularly in a fast-paced environment, is highly desirable.
* Communication Skills: Excellent verbal communication skills with the ability to build rapport quickly.
* Sales-Driven: A proven track record of achieving sales targets and a strong desire to succeed.
* Customer-Focused: Passionate about providing exceptional service and enhancing the customer experience.
* Adaptability: Ability to thrive in a dynamic environment and handle multiple tasks simultaneously.
How to Apply
If you are ready to take the next step in your career and want to join a forward-thinking company where you can make a real impact, we would love to hear from you!
Apply now and start your journey with us as a Customer Experience Advisor!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
