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Customer Service RepresentativeLocation: Central Manchester City CentreSalary: Competitive (depending on experience)Hours: Monday to FridayStart Date: Numerous start dates available
Temporary Position
Are you a customer-focused individual with a passion for providing excellent service? We're looking for Customer Service Representatives to join our team in Manchester and surrounding areas. If you're adaptable, reliable, and enjoy assisting customers in a dynamic environment, we want to hear from you! This is a fantastic opportunity for anyone looking to gain experience in customer service across various industries, with a competitive salary offered based on experience.
Key Skills Required for a Customer Service Representative:
- Outstanding Communication Skills: Ability to clearly and professionally interact with customers, both in writing and verbally.
- Problem-Solving Skills: You'll need to think on your feet and offer timely solutions to customer queries.
- Strong Attention to Detail: Ensure that every interaction is accurate and meets the customer's needs.
- Empathy and Patience: Ability to listen, understand, and respond to customers in a calm and helpful manner.
Key Responsibilities for a Customer Service Representative:
- Customer Support: Answer customer queries via phone, email, or live chat, providing exceptional service at all times.
- Issue Resolution: Identify issues, find solutions, and follow up to ensure customer satisfaction.
- Product Knowledge: Be the expert on the company's products and services, helping customers with any inquiries.
- Data Entry & Record Keeping: Accurately document customer interactions and update systems as necessary.
If you're ready to bring your customer service skills to a rewarding role with us, apply today or contact us to learn more about the opportunities available. We can't wait to hear from you!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
