SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor - German Speaking

Advancing People
Posted 2 days ago, valid for 17 days
Location

Manchester, Greater Manchester M17 1JT, England

Salary

£26,000 per annum

Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • Advancing People Multilingual is seeking a German Speaking Customer Advisor for a full-time position in Trafford Park, Greater Manchester.
  • The role requires fluent German and a desirable background in customer service, with strong communication skills and a professional approach.
  • Key responsibilities include managing inbound calls, handling web enquiries, and performing general administrative tasks, including translations as needed.
  • The position offers an annual salary of £26,000 along with attractive company benefits and the flexibility to work remotely two days a week.
  • Candidates should possess a positive attitude and the ability to learn new systems, with previous experience in customer service being advantageous.

Advancing People Multilingual - Recruitment Specialists are Recruiting for a German Speaking Customer Advisor for their client based in Trafford Park, Greater Manchester.

As a German Speaking Customer Advisor it will be your responsibility to work with Customers based in the German speaking region. Providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner.

Main Responsibilities

  • Accurately & professionally manage inbound calls
  • Deal with web enquiries in a prompt manor
  • Generate as well as manage responses back to customers/consumers via Letters, Telephone & Email.
  • General administrative duties.
  • Taking receipt of returned product and managing the product through to investigation and closure of the issue.
  • To carry out translations as required.

Person Specification

  • Fluent in German
  • Previous experience working in a customer service environment is desirable
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Excellent ability to demonstrate innovation and good judgement/problem solving skills when making decisions
  • Ability to learn new systems and processes
  • Good computer skills
  • Positive "can do" attitude

This is a full-time Permanent position offering an annual salary of 26,000 + attractive company benefits!

This role offers flexibility to work from home / Work Remotely 2 day a week.

Apply now!

Advancing People Multilingual - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.