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Customer Service Advisor

This is Alexander Faraday Recruitment
Posted 11 hours ago, valid for 11 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This role is for a Customer Service Advisor at an international car manufacturer based in Manchester.
  • Candidates are encouraged to apply even with minimal experience, as training will be provided.
  • The position involves processing customer inquiries, handling queries, and booking vehicles for service.
  • The salary includes a bonus potential of £5,000, along with a highly subsidized car scheme.
  • Some customer service experience and strong communication skills are preferred for this position.

Are you looking for a varied customer facing / customer service role? Do you have a passion for customer service? Are you looking for a company that will train and support you, even if you don’t have lots of experience? If so, then it would be worth you reading on……

Our client is an international manufacturer with a large car service and showroom, based in Manchester. This is a well-respected / well established and well-known car retailer. They have a rare opportunity to join their car servicing team as a Customer Service Advisor

  • The role of the Customer Advisor / Service Advisor is to ensure that customer receives a first-class experience of customer service. Other aspects include
  • Processing customer enquiries
  • Deal with customer queries in a timely manner
  • Liaise with customers via phone , email and in person
  • Booking vehicles in for service and other works
  • Other duties needed to support the function of the service division

Previous Experience / Skills -

  • A strong communicator via phone, email and in person
  • Some customer service experience
  • Proficient IT skills

Our client offers a varied role with progression and training. They also offer a great benefits package including bonus potential of £5,000 plus a highly subsidised car scheme

They are happy to take candidates with minimal experience and train into the role

Due to the high number of applicants only shortlisted candidates will be contacted, if you have not heard from us in 48 hours you have not been selected on this occasion

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.