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Customer Service Advisor - £25,000 basic, with monthly bonuses of circa £300-£400
Manchester City Centre
Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and an early finish on a Friday!
Excellent benefits package - apply to find out more!
Customer Service Advisor:
We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers.
You will be based in the Manchester office and part of a small but highly skilled team of Customer service & Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do.
You will be speaking with existing customers, this is a mix of inbound and outbound calls- the main aim of the role is customer service with some upselling- no COLD CALLING.
On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.
Previous experience in telephone based Customer Service or Sales is essential, however, experience from financial services is not, all telephone based customer service, renewals or sales backgrounds will be considered.
If you have the right customer service or sales experience and live in the Manchester area, apply now!
