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Customer Service Advisor X5

Adecco
Posted 11 hours ago, valid for 15 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£25,000 - £28,000 per annum

Contract type

Part Time

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Sonic Summary

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  • A leading IT Consultancy is seeking to recruit five Customer Service Advisors for a 3-month fixed-term contract in Manchester.
  • The role involves handling in-bound and out-bound calls, responding to customer complaints, and escalating issues to the technical team or Supervisor.
  • Customer Service Advisors will also be responsible for updating customer information in the company database and providing information about products and services.
  • The position requires a salary of £28,000 and candidates should have at least one year of relevant experience.
  • Additional tasks include tracking and processing new orders and refunds, making sales, processing payments, and performing administrative duties as assigned.

Customer Service Advisor X5

28,000

3-month FTC

Manchester - onsite

A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre.

You will

  • Handle in-bound and out-bound calls, responding to customer complaints
  • Escalating problems to the technical team or Supervisor
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds
  • Making sales and processing payments, when necessary
  • Performing administrative tasks as assigned by the Supervisor

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.