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Customer service representative
Customer Service Advisor X5

Customer Service Advisor X5

Adecco

Posted 13 hours ago, valid for 15 days

Manchester, Greater Manchester M17 1DJ, England

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

A leading IT Consultancy is seeking to hire five Customer Service Advisors for a 3-month fixed-term contract in Manchester.
The role offers a salary of £28,000 and requires candidates to have at least one year of experience in customer service.
Responsibilities include handling inbound and outbound calls, addressing customer complaints, and escalating issues as needed.
Advisors will also update customer information, provide product information, and process orders and refunds.
Administrative tasks may also be assigned by the Supervisor as part of the job.

Customer Service Advisor X5

£28,000

3-month FTC

Manchester - onsite

A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre.

You will

Handle in-bound and out-bound calls, responding to customer complaints
Escalating problems to the technical team or Supervisor
Updating customer information in the company database
Providing information about new and existing products and services
Tracking and processing new orders and refunds
Making sales and processing payments, when necessary
Performing administrative tasks as assigned by the Supervisor

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