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Our client is looking for a pro active, hard working and compujter literate individual to work in a busy office within a small team who is focused on delivering a positive experience to thier clients, contractors, engineers and site residents.
As a customer service assistant you will work at a company and get hands on experience. You will gain new skills and work along side experienced staff.
What you will do as a customer serviceassistant :
- Handling cient purchase orders (POs) and enquiries as they arrive by email and telephone
- Managing and allocationg POs in line with buisness processes to ensure customer delivery is consistent
- Accurately processing data into customer management sytems and field management software
- The effective planning of engineer schedules
- The management of approved contractor work orders
- The preperation of high-quality service, maintenance and emergency response reports for clients
- The preperation and calculation of POs and quotations
- Assisting with the creation and continuous improvement of buisness processes
- Participation in training and development
We need you to be able to take ownership for the quality of customer serviceand satifisfaction. As a custoimer service assiatant you will be the first point of call and there will be lots of interactions and working with clients, contractors and site residents.
We offer a training course to be confirmed as day release as one day per week and must be able to attend Wigan & Leigh college to complete a Level 2 as a customer service practitioner.
If you feel you could become our next customer service assistant we are looking for people to interview and start as soon as possible.
Hours 8am-4pm
Mon - Fri
Please click apply.
