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A skilled and passionate Customer Service Representative is needed to join our team at TMS Promotions, a leading recruiting, marketing, and customer service company based in Manchester, on a full-time basis.
The role is commission pay only where you can earn between £350 - £700 weekly.
Are you passionate about customer service? Do you thrive in a dynamic and fast-paced environment? Are you a target-driven person with an above-average desire to progress? Do you have that competitive spirit in you and are you ready to thrive in a competitive environment? If the answer is yes, then TMS wants you!
At TMS, we value our employees and strive to create an environment that fosters growth and success. We believe in rewarding hard work and dedication and offer a range of benefits to ensure our employees are well-supported.
Selected candidates will have a fantastic opportunity to kick-start their careers in the fast-paced sales and marketing industry!
Key Responsibilities:
- Engage with customers through various channels to understand and address their needs
- Provide exceptional customer service by resolving inquiries and issues promptly and effectively
- Collaborate with team members to share insights and strategies for improving customer experiences
- Maintain up-to-date knowledge of our services and products to provide accurate information to customers
- Gather customer feedback and provide insights to help improve our services
- Assist in the development and implementation of customer service policies and procedures
Required Skills:
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- A proactive and positive attitude with a willingness to learn
- Strong problem-solving skills and attention to detail
- Previous experience in customer service or a related field is a plus but not required
- Ability to handle a fast-paced work environment and manage multiple tasks simultaneously
Benefits:
- Career Progression
- Travel Benefits
- Training and Development
- Supportive Work Environment
- We also have weekly competitions
- Competitive Commission Pay; Earn between £350 - £700 weekly
Sounds interesting? Click APPLY to send your CV for immediate consideration.
Candidates with previous experience or job titles, including; Customer Service Advisor, Customer Service Coordinator, Client Relationship Executive, Customer Service Executive, Telesales Executive, and Sales Coordinator, may also be considered for this role.
