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Customer Support

Hays Business Support
Posted 9 hours ago, valid for 2 hours
Location

Manchester, Greater Manchester M24WU, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

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Sonic Summary

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  • Hays is recruiting a permanent customer support specialist based in Middleton, with an advantage for candidates who speak multiple European languages.
  • The role involves maintaining pricing, managing orders, resolving customer complaints, and collaborating with various departments.
  • Candidates should have excellent communication skills, strong IT capabilities, and some previous experience in customer service or sales administration.
  • The salary for this position ranges from £25,000 to £27,000, with hybrid working available after 3 months of training.
  • Interested applicants should apply with an updated CV or contact Hays for a confidential career discussion.

Your new company
Hays are recruiting a permanent customer support specialist. This is a permanent role based in Middleton - multiple European languages for this role would be advantageous. Hybrid working after 3 months' training.
Your new role
You will maintain and update pricing within the businesses' operating system, you will manage orders daily, you will resolve customer complaints, provide quotes, handle freight, handle invoices, you will manage sales orders, manage intercompany orders, work closely with sales, accounts, production and shipping.
What you'll need to succeed
You will have excellent communication skills, an added European language is desirable, you will be personable and organised. Some previous experience in customer service or sales administration would be advantageous. You will have strong IT skills, and you will be comfortable using CRM systems.
What you'll get in return
- Hybrid working - after 3 months' training
- 25-day holiday plus bank holidays
- Salary 25,000 - 27,000
- Opportunity for personal development
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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