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Customer Support

Hays Specialist Recruitment Limited
Posted a day ago, valid for 2 hours
Location

Manchester, Greater Manchester M17 1DJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Hays is recruiting a permanent customer support specialist based in Middleton, with multiple European languages being advantageous for the role.
  • The position offers hybrid working after three months of training and involves maintaining pricing, managing orders, resolving customer complaints, and collaborating with various departments.
  • Candidates should possess excellent communication skills, organizational abilities, and some prior experience in customer service or sales administration.
  • Strong IT skills and familiarity with CRM systems are required for success in this role.
  • The salary for this position ranges from £25,000 to £27,000, and the company offers 25 days of holiday plus bank holidays.

Your new companyHays are recruiting a permanent customer support specialist. This is a permanent role based in Middleton - multiple European languages for this role would be advantageous. Hybrid working after 3 months' training. Your new roleYou will maintain and update pricing within the businesses' operating system, you will manage orders daily, you will resolve customer complaints, provide quotes, handle freight, handle invoices, you will manage sales orders, manage intercompany orders, work closely with sales, accounts, production and shipping. What you'll need to succeedYou will have excellent communication skills, an added European language is desirable, you will be personable and organised. Some previous experience in customer service or sales administration would be advantageous. You will have strong IT skills, and you will be comfortable using CRM systems. What you'll get in return- Hybrid working - after 3 months' training - 25-day holiday plus bank holidays- Salary £25,000 - £27,000 - Opportunity for personal development What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.