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French & Spanish Customer Service Advisor Trilingual

Euro London
Posted 3 days ago, valid for a month
Location

Manchester, Greater Manchester M28 2, England

Salary

£27,500 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of French & Spanish Customer Service Advisor is available in the Greater London Area, offering a permanent, full-time role with a salary of £27,500 per annum plus a discretionary annual bonus.
  • This hybrid role allows for two days of remote work after training, with working hours from Monday to Friday.
  • Candidates must be fluent in French, Spanish, and English, and should possess prior Customer Service or Administration experience.
  • The role involves supporting EMEA customers with product orders, queries, returns, and providing first-line technical support primarily through email, chat, and social media.
  • The company offers competitive benefits including a pension scheme, 24 days of annual leave, private health insurance, and opportunities for career progression.

Job Title: French & Spanish Customer Service Advisor (trilingual)Location: Greater London Area Position: Permanent, full-time, Monday to Friday, hybrid (2 days per week WFH after training)Salary: £27,500 per annum (plus discretionary annual bonus)

Our leading and innovative client based in the Greater London Area is looking for a French & Spanish Customer Service Advisor to join their team. In this role, you’ll be the first point of contact for customers regarding product orders, queries and returns via email, chat and social media for the EMEA region.

If you’re looking to utilise your language skills in French and Spanish while working for a highly renowned, international company offering many opportunities for growth and career progression, apply today!

In return, you’ll receive:

  • An annual salary of £27,500 plus discretionary annual bonus
  • Hybrid working – following training working on-site on Tuesdays, Wednesdays, and Thursdays
  • Working hours: Monday – Thursday 8am – 5pm (1 hour lunch), Fridays 8am – 3pm (30 minutes lunch)
  • Highly competitive company pension scheme
  • 24 days annual leave plus bank holidays (rising to 29 days with longevity)
  • International travel insurance
  • Private health insurance
  • Excellent opportunities for growth and career progression
  • And more!

As the French & Spanish Customer Service Advisor, you will:

  • Support EMEA customers with order and product queries mainly via email, live chat, and social media
  • Assist customers with the returns process and proactively update customers on their return status
  • Provide first-line technical support to customers relating to company products
  • And more!

Who we’re looking for:

If you’re fluent in French, Spanish and English and have previous Customer Service or Administration experience, we’d love to hear from you!

The successful candidate will have excellent communications skills, will be a quick learner and want to deliver excellent customer service.

If this sounds like you, please apply either directly or reach out to Aylin at  to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.