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Retentions Advisor

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Posted 8 days ago, valid for 14 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£24,735 per annum

Contract type

Full Time

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Sonic Summary

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  • The Sales and Renewals Team Member position offers a salary of £24,735 plus commission, with an on-target earnings (OTE) potential of up to £30,000.
  • The role requires at least one year of telephone-based sales or customer service experience in a target-driven, regulated environment.
  • Key responsibilities include handling inbound and outbound calls, achieving performance targets, and maintaining regulatory compliance.
  • Candidates should possess a minimum of 5 GCSEs at grade C or above, including English Language, and demonstrate excellent verbal communication skills.
  • This position invites individuals who are passionate about customer service and selling motor-related products to apply.
Sales and Renewals Team Member

Salary: 24,735 plus commission with OTE up to 30,000

Are you passionate about delivering exceptional customer service? Join our dynamic Sales and Renewals Team, where you'll be selling warranty, asset protection, and other motor-related products directly to consumers. Represent globally recognised automotive brands and a high-profile insurer, ensuring an unbeatable customer experience.

Key Responsibilities:

  • Handle inbound and outbound telephone campaigns.
  • Achieve performance targets in calls, contacts, sales, and compliance.
  • Maintain adherence to regulatory requirements, including GDPR and Consumer Duty.
  • Share successful sales techniques with colleagues.
  • Complete all required training and CPD hours.

Qualifications:

  • Minimum of 5 GCSEs (or equivalent) at grade C or above, including English Language.
  • At least one year of telephone-based sales or customer service experience in a target-driven, regulated environment.

Skills:

  • Excellent verbal communication.
  • Friendly, patient, and empathetic telephone manner.
  • Ability to sell through a consultative approach.
  • Strong adherence to regulatory requirements.

Join us and be part of a team that values excellence, innovation, and integrity. Apply now to take your career to the next level!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.