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This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester.
Client Details
This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been instrumental in providing crucial services to those in need.
Description
As a Temporary Customer Service Advisor you will be:
- Handling customer queries via mutli-channels
- Provide exceptional customer service to all clients and stakeholders
- Handle and resolve customer service queries
- Maintain accurate records of customer interactions
- Ensure all customer service standards are upheld
- Work collaboratively with team members to improve customer service
- Provide feedback on customer service issues and trends
Profile
A successful Temporary Customer Service Advisor should have:
- Experience in a customer service role, preferably in a call handling role
- Excellent communication and interpersonal skills
- A commitment to providing exceptional customer service
- Proficiency in using customer service software and tools
- Ability to work well in a team and independently
- Can commit to a 2 month temporary role
Job Offer
In return, our client can offer:
- Weekly pay
- Temp to perm opportunity
- Opportunities for professional growth and development
- A supportive and inclusive work culture
- Role within a well-respected not-for-profit organisation
With a strong commitment to professional growth and personal development, this Temporary Customer Service Advisor role is an excellent opportunity to make a difference within a renowned charity. We encourage all interested candidates to apply.
