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- Supporting the panel team with Estate Agents, Financial Services, clients and panel firms regarding property transactions.
- Monitoring emails and processing queries, supporting with escalations and complaints regarding panel firms, both current and previous transactions, within SLA and following correct escalation process
- Maintaining a good working relationship with the panel firms and try to assist in building these between the firms and other parties.
- Ensuring all invoices are paid in a timely fashion by firms and escalating, where necessary, any payment issues.
- You will have thrived and enjoyed working in fast paced, high performing, customer centric environments
- Experience within conveyancing, estate agency or a similar environment is preferred but not essential
- You can identify and solve problems and have a can do approach
- Full training provided
- Clear career progression
- Company Pension
- Discounts on estate agency, mortgage, conveyancing and surveying services.
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
- Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health.
- Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
