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A fantastic opportunity has arisen for an experienced Risk & Recoveries Manager within a leading independent property backed funder.
The Risk & Recoveries Manager is responsible for proactively managing a portfolio of early arrears, managed exit, and recoveries relationships. This includes determining, negotiating and implementing strategies to effectively and efficiently safeguard the companies position.
- Day to day management of a portfolio of non-performing clients, devising and following strategies agreed in conjunction with line managers.
- Support the Operations team with early intervention conversations and strategies.
- Liaise with professional advisors including solicitors, Receivers and IPs where appropriate.
- Manage and maintain client files on the Client Relationship Management (CRM) system.
- Represent the business whilst maintaining our reputation, demonstrating our values and key behaviours.
- Identify and monitor potential provisions.
- Share knowledge and experience with the wider business, to support best practice and the importance of adhering to the Risk framework.
- Support the wider Risk team with ad-hoc tasks as required.
- Excellent customer service and communication skills, both written and verbal.
- Exceptional interpersonal skills and confidence in having difficult conversations.
- The ability to demonstrate an understanding of the regulatory framework relevant to the role.
- Commercially focused to effectively manage risk and collections while protecting against credit losses.
- Keen attention to detail, including the administration and handling of client data.
- Time management skills - prioritise work effectively and be able to work under pressure to meet agreed service levels, whilst maintaining high accuracy.
Essential:
- An understanding of restructuring distressed facilities, insolvency, litigation processes and their practical application.
- Property funding experience.
- Strong communicator - verbal and written.
- Awareness of commercial and reputational challenges.
- Proficient with Microsoft office - word, excel and PowerPoint.
