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Customer Care Maintenance Technician
A reputable house builder seeks to appoint a Customer Care Maintenance Technician to join their Customer Care team working on new build housing developments in the North West region.
About the Customer Care Maintenance Technician role:
Working closely with the Construction team you will be responsible for arranging visits to new build homes to carry out defects. You will carry out a high standard of multi trades / maintenance works. This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling throughout the warranty period.
Customer Care Maintenance Technician role:
- Carrying out repairs to domestic properties within warranty, as directed by Customer Service Team
- General maintenance including but not exhausted of the following: joinery repairs, decorating, tiling, flooring repairs, minor brickwork repairs, mastic seals
- Other repairs as deemed necessary
- Work alongside Customer Service Team to receive job instructions and diary management of repairs booked
- Provide updates of completed jobs, follow-up work required
- Work with office staff and field based staff to ensure service provision is maintained
- Plan workload including impending repairs, ensuring all materials required are obtained in advance
- Provide all materials delivery notes & receipts to the Customer Service Manager on a regular basis
- Provide mileage log to the Customer Service Manager on a weekly basis
Skills and experience required for the Customer Care Maintenance Technician role:
The ideal candidate will have a successful track record of working in a customer related environment within a house building/construction industry. You should have a good knowledge of housebuilding and NHBC standards.
- Qualified tradesman
- Experience of all trades
- Experience of working in occupied homes
- Ability to work using own initiative.
- Clean driving licence preferred
- Experience of working in new build homes
- Self driven highly motivated and a can-do attitude
- £30,000 - £34,500 (DOE)
- Company van + fuel card
- Company pension scheme
- 28 days leave + bank holidays
To apply for the Customer Care Maintenance Technician role, please contact Deena at Fawkes & Reece or apply via the link
