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A great opportunity for candidates experienced in credit hire recovery and litigation in an ever growing business.
Roles: -
路 Preparing payment packs at the point hire concludes
路 Negotiating settlement of outstanding losses with insurers directly, utilising technical knowledge to maximise the invoice recovery
路 Comprehensively onboarding clients for the litigation process on matters that are unable to settle
路 Liaising with Personal Injury firms and factoring companies on dual handled matters to exchange information and progress cases
The successful applicant will have/demonstrate: -
路 Sound knowledge of both GTA and Non GTA hire processes
路 Thorough knowledge of key Credit Hire issues and their respective arguments; such as need, rate, period etc
路 Knowledge of governing case laws and their respective precedents
路 Proven negotiation skills, both on the phone and via persuasive correspondence
路 The ability to proactively manage a portfolio of 150-200 cases
路 Carry out comprehensive reviews on a variety of case specific issues
路 Accurately recording actions and updating MI
路 A high level of customer service
路 The ability to organise/prioritise work as needed to meet SLAs, customer expectations and business needs
Desirable attributes: -
路 Use of Proclaim
路 Working understanding of Personal injury cases pre and post OIC portal
