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Applications Support Engineer - Housing

Hays Technology
Posted 7 hours ago, valid for 24 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

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Sonic Summary

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  • This is a prestigious opportunity for an experienced Application Support Engineer with knowledge of the housing sector or systems migrations.
  • The role involves providing 2nd and 3rd line support, developing systems, and improving service quality in a hybrid environment with offices in Manchester and Merseyside.
  • Candidates should possess excellent problem-solving skills, a detailed understanding of business applications, and a desire to learn in a support environment.
  • The position offers a salary of £40,000 to £45,000 and requires a minimum of 3 years of relevant experience.
  • In addition to a competitive salary, the role includes 32 days of holiday plus bank holidays and a contributory pension scheme up to 10%.

Prestigious opportunity within a pioneering technology team, for an experienced Application Support Engineer with knowledge of either the housing sector or delivering systems migrations. Dedicated to a large scale digital transformation and systems migration, this is a hybrid role with offices in Manchester and Merseyside.


As one of our Applications Support Engineers you will be responsible for:-

  • Systems support 2nd line & 3rd line support for all supported applications.
  • Systems and service development, delivering new functionality and carrying out upgrades to existing solutions.
  • Work to continually develop and improve the effectiveness and quality of service provided to other business areas and to continually build on operational relationships.
  • User Support delivering face to face and remote technical support to colleagues, and contributing towards documentation of processes.
  • Liaising effectively and professionally with external support teams in the restoration, improvement and implementation of business system applications.

If you possess a combination of some of the following skills, then LETS TALK!

  • A detailed understanding of business applications.
  • Ability to communicate ideas and concepts in a clear and logical manner
  • Excellent problem-solving skills, and able to collate evidence quickly to diagnose problems and implement solutions.
  • A desire to learn and succeed within a support environment across many applications.
  • Understanding of the environment and practises of the housing sector.
  • Familiar with systems migration and integration



In return, you will be rewarded with 32 days holiday plus bank holidays, and a contributory pension scheme up to 10% within a flexible working environment.


What you need to do now


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