Helpdesk Engineer

Greenfield I T Recruitment

Posted 14 hours ago, valid for 16 days

Manchester, Greater Manchester M17 1DJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The IT Support position is based in Macclesfield and offers a hybrid working model.
The salary for this role ranges from £25,000 to £28,000, along with additional benefits.
The ideal candidate should have relevant IT Support experience, particularly with Windows 10/11 and Microsoft systems.
Key responsibilities include providing 1st line tech support, managing incidents through a helpdesk ticketing system, and troubleshooting on-prem systems.
This role is a great opportunity for professional growth in a supportive environment that encourages individual learning and development.

IT Support – Job OpportunityLocation: Macclesfield – Hybrid roleSalary range: £25k - £28k plus benefitsOur client is looking to grow their IT Support function and are looking for an experienced IT Support professional to join the team.The purpose of the IT Support role is to support ongoing IT projects, managing incidents, requests and problems which arise and maintaining any incidents, requests, or problems within the helpdesk ticketing system.IT Support responsibilities -

Provide efficient 1st line tech support to end users within the company.
Hardware management and monitoring – centralised logging and IDS.
Windows 11/10 OS Support and administration.
Experience with VOIP
Manage and troubleshoot on-prem systems (Microsoft based)
Experience with Azure, Active Directory
Knowledge of standard hardware components and peripherals

IT Support experience –

Windows Server 2016/2022
Microsoft Sharepoint
Azure
Active Directory
Basic networking experience
Windows 10/11

This is a great opportunity to work on a variety of IT Support tasks in a supportive environment where individual learning and development is actively encouraged.If you’d like to discuss in more detail please contact Joe Griffiths on or email on

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