Back to search
Role -IT Service Desk Analyst Location - ManchesterSalary - GBP 26000Industry - Managed Services Specifics - 1st & 2nd line with site visitsBenefits - Car Allowance, Amazing Holidays and Christmas Closure
An opportunity has arisen for a suitably qualified, highly motivated, and experienced IT Service Desk Analyst to deliver IT support services.
Responsibilities:
* Deliver remote and on-site IT support to customers* Provide support for a busy helpdesk* Collaborate with senior technical staff on installations and projects
Ideal Candidate:
* Excellent communication skills* Fundamental understanding of servers and networking* Experience in educational environments (primary and/or secondary schools) is desirable
Skills and Experience:
* Microsoft Windows environments: Server and desktop* Active Directory: User management, group policy, software/printer management* Device deployment, management, and support* Hardware fault finding & resolution: Servers, laptops, desktops, printers* Audio/Visual equipment: Touchscreens, projectors, smartboards* Network management, support, and auditing* Network fault finding and diagnostics* Desirable: SIMS / Arbor knowledge* Desirable: Apple iOS and/or MDM knowledge
Requirements:
Full driving license and access to your own vehicle (role requires travel within Greater Manchester)This is an excellent opportunity for career development, with extensive training programs provided. If you are looking for a change and can demonstrate experience in the areas listed, this could be a great move for you.
If this role is for you then please get in touch and send your CV to ( tom . craig @ nextech - group . co . uk )
