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IT Service Desk Analyst

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Posted 18 days ago, valid for a month
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£20,000 - £30,000 per annum

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Contract type

Full Time

Sonic Summary

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  • Job Title: IT Service Desk Analyst
  • Location: Manchester - Bridge Street (M2)
  • Work Schedule: Hybrid (3 days office per week)
  • Salary: £30,000 - £37,000
  • Experience Required: Minimum of 1 years’ IT service desk experience within a legal or professional services organisation

IT Service Desk AnalystManchester - Bridge Street (M2)Hybrid (3 days office per week)Salary - £30,000 - £37,000Hours - Rotating shift 7:30am - 6:00pm (37.5 hour week)

Are you an IT Service Desk Analyst looking for a new challenge?

In this exciting IT support opportunity working for a leading global law firm, you will be responsible for providing 1st line support for all technology systems alongside AV/meeting room support.

Are you looking for a great work/life balance?

Hybrid working is on offer at this forward-thinking firm, offering you the chance to work from home 2 days per week!

Your responsibilities:

Being the first point of call for all IT-related support and providing remote technical support for computer applications and hardware:

  • Office 365
  • Microsoft Teams
  • Windows 10
  • Active Directory
  • Exchange
  • iManage

Your skills:

  • A minimum of 1 years’ IT service desk experience within a legal or professional services organisation.
  • Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
  • Excellent communication skills and a good understanding of working in a high pressure environment.

This is a permanent role offering, a hybrid working arrangement and competitive salary

If you're passionate about technology and thrive in a dynamic legal environment, we want to hear from you!

Don't miss out on this exciting opportunity! Get in touch today to learn more and apply.

Apply now in a few quick clicks