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Service Desk Analyst

Adria Solutions
Posted 10 days ago, valid for 14 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A client in South Manchester is seeking a Service Desk Analyst to provide daily support for their Service Desk team.
  • The role involves coordinating administrative duties, assisting with team training, and analyzing support tickets for training needs.
  • Candidates should possess good data processing skills, motivation, attention to detail, and the ability to multi-task.
  • The position offers an annual salary of £25,000 and requires at least 2 years of relevant experience.
  • Benefits include an annual bonus, 33 days of holiday with options to purchase additional days, and private medical insurance.
Service Desk Analyst

Our client based in South Manchester is currently looking for a Service Desk Analyst. The Service Desk Analyst will provide day-to-day support for the Service Desk team.

Responsibilities:
  • Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis.
  • Assist with coordination & monitoring of team training & development plan.
  • Analysis of Support tickets to identify both internal/external training requirements.
Skills and experience:
  • Good data processing skills
  • Drive and determination
  • Motivation
  • Confident and enthusiastic
  • Ability to multi-task
  • Creative
  • Attention to detail
  • Methodical
Benefits :
  • Annual Bonus
  • 33 days holiday + options to purchase 10 more
  • Private medical
How to Apply if You’re Interested in this Job:

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Service Desk Analyst

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.