Titan Freight are working with a leading logistics and freight forwarding company committed to providing top-tier service in global shipping and supply chain solutions. They specialise in ocean / air freight, customs brokerage, and supply chain management, connecting clients with their suppliers worldwide. Join their team in Manchester and play a pivotal role their ocean freight operations!
As an Ocean Freight Import Operator, you will manage and coordinate the end-to-end process of ocean freight imports, ensuring timely and efficient movement of goods. You will liaise with clients, carriers, and customs authorities to ensure smooth delivery, manage documentation, and solve issues quickly as they arise.
- Coordinate all aspects of ocean import shipments from origin to final destination.
- Handle import documentation, including customs declarations, bills of lading, and certificates.
- Communicate with shipping lines, transport providers, and customers to arrange bookings and delivery schedules.
- Provide updates and proactive communication to clients regarding the status of their shipments.
- Resolve any service issues, delays, or customs challenges promptly.
- Ensure compliance with import regulations and company policies.
- Manage data entry and maintain accurate records in the logistics system.
- Collaborate with other departments to optimize customer service and operational efficiency.
- Experience: Minimum 1-2 years in an import operator role, preferably in ocean freight.
- Knowledge: Strong understanding of ocean freight operations, including customs processes and documentation.
- Communication: Excellent communication skills for both internal and external stakeholders.
- Attention to Detail: Highly organized with a focus on accuracy.
- Problem-Solving: Able to work well under pressure and solve issues as they arise.
- Software: Proficiency with logistics software and Microsoft Office Suite.
- Salary up to £34,000 and benefits package
- Career development and training opportunities
- A supportive team environment
- Work with an industry leader in logistics solutions